Return & Refund Policy

We want you to feel confident shopping with Neuro Sockz. If something isn’t right with your order, we’re here to help.

3-Day Returns

You have 3 days after receiving your order to request a return.

To qualify for a return, your item must be unworn, unused, in the same condition in which you received it, and returned in its original packaging with all tags attached. You’ll also need your receipt or other proof of purchase.

To begin a return, email us at info@trendifymartt.com. If your return is approved, we’ll provide a return shipping label and instructions explaining how and where to send your package.

Approved returns should be sent to:

Neuro Sockz
1001 S Main St
Kalispell, MT 59901
United States

Please do not send an item back before contacting us. Returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If an item is damaged, defective, or different from what you ordered, contact us within 3 days of delivery. We’ll review the issue and work with you to make it right.

Including your order number and clear photos of the item will help us resolve the issue more quickly.

Items That Cannot Be Returned

For health, safety, or product-specific reasons, certain items cannot be returned, including:

• Items that have been worn, used, washed, or opened

• Personalized, customized, or special-order products

• Gift cards

• Final-sale or discounted items marked as non-returnable

• Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

The quickest way to receive a different item, size, or color is to return your original item. Once your return has been accepted, you can place a separate order for the replacement.

European Union Cooling-Off Period

If your order is delivered within the European Union, any mandatory cancellation or return rights provided by applicable consumer law will still apply.

Refunds

Once we receive and inspect your return, we’ll email you to let you know whether your refund has been approved.

Approved refunds will be issued automatically to your original payment method within 3 business days. Please remember that your bank or credit card provider may need additional time to process and post the refund.

If you haven’t received your approved refund after 10 business days, contact us at info@trendifymartt.com

Contact Us

Email: info@trendifymartt.com
Phone: +1325024238
Address: 1001 S Main St, Kalispell, MT 59901, United States