Contact
Contact Us
Sizing questions, wide feet, bulk orders for a studio, or something that arrived wrong — send it over. A person reads every message.
- Replies within 1 business day
- Free returns for 30 days
- No automated phone tree
Questions about sizing, an order, or a return? Send us a message and we'll come back to you.
Get in touch
- Email: info@neurosockz.com
- Hours: 24 hours
- Typical response time: within a day
Before you write
These may save you a message:
- Size guide — which size to order, and what to do if you're between sizes
- FAQ — shipping, returns, care and payment
- How they work — fit, grip and care
If your message is about an existing order, please include your order number so we can find it quickly.
Ask us before you order
Tell us your shoe size or foot measurement and what you need the socks for, and we will tell you which size to take — including telling you not to buy if we think they are wrong for you.